Task Buddy

A Task Management app with a digital pet and social interaction, that levels up when you do.
The Idea

It’s easy to get caught up in the monotony of everyday, especially when the world is sheltering in place. Do you wake up in the morning determined to get that one thing done? Yet, you still can’t seem to make it happen?

Task Buddy is the solution for you. We keep track of your goals and daily tasks and send you gentle reminders to do them as often as you wish.

We reward you in-app with a virtual pet to care for. Collect bowties and outfits! The more you accomplish, the more pampered your pet!

Better yet, we link your social networks so you can collaborate with friends on similar goals, or simply congratulate them for a job well done.

The Details
Client

UC Berkeley UX Project
Team of 4
all work was done remotely

My Role

Research & Content Strategy, Lead Visual Designer

Tools

Figma, Miro, Zoom, Slack, Google Surveys & Workspace

Time

two weeks, June 2020

"Memory and follow through are, like, the biggest things that keep me from achieving a goal."

—Christina Coates, User Research Interview
The Problem

Accountability is a struggle when working towards goals. Making new habits and getting things done is not always enjoyable.

Research studies have shown that publicly committing your goals to someone gives you at least a 65% chance of completing them. Chances of success increase to 95% when people build in ongoing meetings with accountability partners to check in on their progress.

The Hypothesis

A tool that allows people to link with friends to for accountability, and has a pet avatar who gets happier the more they achieve, will help people stay motivated and get things done.

Latest Design

Exclamation Mark We included an animal to test the Tamagotchi effect (hello fellow 90s kid!) — which is the development of emotional attachment with machines. Humans tend to attach emotionally to things which otherwise do not have any emotions.

Take a Deep Dive Into Taskbuddy

Data Content Design Takeaway
The Data

We conducted a survey with 35 responses to gain quantitative insight into productivity, motivation and gaming. We also held 5 user interviews, 3 of which I interviewed, to learn more first-hand, qualitative experience.

53 percent report

53% claim productivity is important to them

35 percent report

35% feel very effective at getting things done

68 percent report

68% motivated by a sense of progress

The results confirmed that people don’t feel effective at managing their to-do’s and most are motivated by a sense of progress and/or accountability.

Identifying the user

From our data we created an affinity diagram, empathy map and a user persona that represented the demographics and lifestyles we encountered in our research. I was able to easily put myself in the user’s mind due to my hands-on experience interviewing.

Affinity Map Affinity Map
Empathy Map Empathy Map
User Persona User Persona

People want an interactive, fun tool that helps them manage tasks and accomplish their goals with built-in accountability checks.

How Might We?

  • how might we develop a tool that is engaging but also easy to use?

  • how might we connect like-minded individuals to one another for accountability?

  • how might we visualize progress and develop rewards?

  • How can we gamify our product to make the process more fun?

The Content Strategy

Competitive Analysis

I played a large role in competitive analysis and content strategy. I’ve found over the years that looking at others to find what works and what doesn’t is extremely helpful and inspiring for my process. I studied habit apps with gaming features or avatars along with traditional to-do apps.

Plant Nanny
Habitica
Flora
Any.Do
Carrot-Todo
Productive
Habit Tracker
Project Tracking
Avatar / Gaming
Social Element Sorta
Can assign tasks to people
Notes

No interaction with avatar, cute pet plant, does one thing well

Confusing UI, Small Graphics, avatar development

Cute design, forced sign-up

Clear UI, multiple device sync, can be over-whelming

Great tone of voice, limited customization

Great UI, Includes stats, Customizable, Must pay to use fully

Any Do Any.Do
Carrot Todo Carrot-Todo
Productive Productive
Habit Tracker check mark check mark check mark
Project Tracking cross mark cross mark cross mark
Avatar / Gaming check mark check mark check mark
Social Element check mark check mark check mark
Notes

No interaction with avatar, cute pet plant, does one thing well

Confusing UI, Small Graphics, avatar development

Cute design, forced sign-up

Plant Nanny
Habitica
Flora
Habit Tracker check mark check mark check mark
Project Tracking check mark cross mark cross mark
Avatar / Gaming cross mark cross mark
Social Element check mark Sorta
Can assign tasks to people
cross mark
Notes

Clear UI, multiple device sync, can be over-whelming

Great tone of voice, limited customization

Great UI, Includes stats, Customizable, Must pay to use fully

I discovered there are a lot of habit apps with avatars, but most productivity apps do not include any gaming elements, avatars, or social elements. I loved the robustness of Any.do, the visual progress charts in Productive, and the adorable avatar in Plant Nanny.

This study and our user research made me excited to figure out how we could incorporate all of the features we had in mind into a successful product for our users.

Brainstorming & Feature Prioritization

Using the data we had compiled, we brainstormed on features for Task Buddy. I love concepting and always enjoy brainstorming and mind mapping in a sketchbook. Within the group, we decided to focus on task management, the Tamagotchi, sociability and the connection to the avatar. Using dot voting, we decided on the top features to include and made a prioritization matrix.

Value Proposition

Once we had our features locked-down, we were ready to determine our value to the market. I lead the market positioning and tone-of voice.

Task Buddy is a task management app that levels up when you do.We’re better than our competition because we have a pet buddy for motivation, a social component for accountabilityand encouragement, and a gamified experience that shows clear progress.We help you to finish your day feeling accomplished!

User Journey Map

Roxy
Roxy

Scenario: Roxy needs to find a tool that can help her be more productive. She wants something that isn’t overwhelming and motivates her to stay on track.

Expectations
  • Encouraging and not shaming

  • Fun to use

  • Simple creation of tasks

First User Journey

A first-time user journey

Task Flow

User research suggested that the ability to quickly edit or create a task and access the task list was a top feature, so this is where we focused our efforts. We also wanted to Box on the social elements as this is a unique element to our product.

Task Flow

Task flow for creating tasks, viewing calendar, and working on a task.

Task Flow

Task flow for social activity feed and checking in on friends.

The Product Design

Wireframes

I started with sketching wireframes and brainstorming on how the task section could work. My teammates focused on the avatar, stats, and how other features could be accessed.

Low-fidelity Prototyping, Round 1

Exclamation Mark Prototype Connections in Figma Prototype Connections in Figma

In our first draft we prioritized clear labeling and a simple user interface. We focused on task management, list organization, task timer, progress tracking and a calendar.

home
calendar
task
collection

Testing, Round 1

100 percent

100% confused by the use of plus signs

62 percent

62% could not figure out how to enter task notes

25 percent

25 % couldn’t find the add a task button

Our users were helpful in showing us potential issues with the format of our prototype and gave us a better insight as to how the app might be used. We were able to learn more about the order of how tasks are intuitively created by users and what features might be preferred by them.

Conclusion: We needed to focus on the navigation structure. Make sure that the symbols and button placement are what and where users expect it.

Iteration of the Prototype

When it came to the next iteration, it was clear that we needed to rethink the information architecture. We studied the interfaces of our competitors again for more insight into good UI patterns. I brought in a some graphic elements to get an idea of our user’s preferences with the next round of testing. We incorporated blue icons and text for our calls to action, breadcrumbs, and labeling. Not exactly a low-fidelity version, but good to start building our tone of voice.

buddy home

I updated the avatar area to a flat illustration of a dog to tie into contemporary aesthetics. I included speech bubbles to enhance the feeling of the pet’s interaction with the user and create an emotional connection..

I enhanced the stats and added words of encouragement on today’s dashboard. The avatar area is now a carousel that includes a leaderboard for streaks and productivity scores.

We replaced a “Add a Task” field with a floating button. We decided to continue the same button styling throughout the rest of the application.

We simplified the bottom navigation and moved the profile to the top right, to tap into user’s muscle memory from other apps.

Exclamation Mark I know this isn’t a typical low fidelity prototype, but I wanted to get an idea of user’s graphics preferences with this iteration. Will we pay for it? Yes, the answer is yes.

demo phone

We changed the plus and minus signs as an accordion signifier to a more universally recognized caret signifier.

We changed icons for the timer and add task button and added a back button.

demo phone

I updated the list section to include a card with icon for each list. I removed the data used on each list cover, as well as the complete and delete icons. These sections were too small for people’s fingers to reach accurately.

deom phoe
demo phone

Exclamation Mark Buddy's Tone of Voice!

Buddy's Tone of voice

Testing, Round 2

Objective: Are people able to tell the purpose of this app? Is the user able to quickly find how to add an task? Do the dog interactions make sense? What about the social feed?

50 percent

Only 50% of our testers were able to determine what the app is for via a 5 second test.

25 percent

25% didn’t want a calendar to create events.

100 percent

100% wanted more interaction with Buddy and a world for him to live in.

I tested 5 people on this Version 2.0 protoype and one thing was clear. The idea is good, but the current execution needs more work. We should have spent more time developing the Tamagotchi effect and perfecting the user flow. Users were confused that the add button was not in the same place for each section, and also did not find it’s placement ideal. Several users were confused by the calendar section, as it didn’t display each day’s to-dos and they did not want another app for managing events. In some ways, the results were about the same as Version 1.0. At least testing is easy!

“I’d like to see a world for Buddy to explore and an environment for him to live in that I can make pretty. Does he get sad when I don’t get things done?!” —Kelly Cloar, User Testing

Conclusion: Content is king. We should build out Buddy’s world. Spend more time thinking through information architecture, UI patterns, and less time making the interface attractive in a lofi prototype.

The Takeaway

What’s next? I’d love to spend more time developing the gaming features and strategies for earning points to spend on your Buddy. I want to remove the calendar feature and update the task section to show a week or month at a glance. I also want to build a high fidelity prototype and test test test!

The End. Thank you for reading my novel.

smiley face